Tuesday, August 21, 2012

Can hotels live without SEO and TripAdvisor?


Back in 2010, Google launched a service called Google Search Stories  that most of us have forgotten about apart from being touched at that time by the teaser called Parisian Love. A Google story of an American that finds love in Paris.
What Google Search Stories allows you to do is to create a video - complete with a music track - about Google's search results for various searches you perform on Web, Maps, Blogs,... about yourself or your company.

The whole process just takes a few minutes. Once you approve your video it's uploaded to YouTube for the world to access. Additionally, like most other YouTube videos, you can embed the code for your own YouTube video on your website or blog.
I love it. But let’s come back to SEO and TripAdvisor!
As I was benchmarking keywords for a study on the Mauritian Market it just appeared so evident that SEO and TripAdvisor were dominating results that I tried it on Google Search Stories and ended up creating this short video that is quite relevant.



35 seconds is a bit short to focus on numbers but this is what we learn from the story based on 5 results for the following keywords:
1. 5 stars resort Mauritius with WEB
2. Boutique hotel Mauritius with WEB
3. Pictures Paradise Cove Mauritius with IMAGES
4. Paradise Cove Mauritius reviews with WEB
5. Paradise Cove Mauritius location with MAPS
6. Book best price for Paradise Cove Mauritius with WEB

At search #2. Paradise Cove Resort in Mauritius appears in 1st natural results and catches the eye.
Then as a user would do, I searched for pictures, reviews, location and tried to book at the best rate.
TripAdvisor appears on Top 3 positions for each web result and also note that the hotel was also very well rated and placed on Google Map.

I think these 6 results answer to the question on SEO and TripAdvisor but you may also give it a try.
No pictures for Pinterest
Bad point though: Impossible to pin pictures on Pinterest!





If you have your own Google Search Story related to travel, feel free to post it just down here as a comment or create your own  and share it with us.

Monday, August 6, 2012

Could M-Commerce kill E-Commerce with growing Mobile shoppers around the world? [Infographic]


BigCommerce, founded by Eddie Machaalani & Mitchell Harper, makes it easy to setup your own professional online store - no coding or design experience required. Using built-in marketing tools, you can also drive lots of traffic to your new online store from places like Facebook, Google, Yahoo, eBay, Shopzilla, iPhones, iPads and more.

In an effort to understand the changing landscape of e-commerce, BigCommerce examined analyst and trend-watching data from several sources to build some context around the emergence of m-commerce (mobile commerce) in retail and then created the infographic below.

In-store mobile trends expected to grow.



Highlights about today's mobile shopper:
About 1 in 5 smartphone users in America scanned a QR code in-store last year. People typically scanned fo 73% product info, 32% for Coupons and 25% for Event info.
42% of all US mobile subscribers have smartphones; 51% of all UK subscribers have smartphones; and 44% of EU5 subscribers do.
Smartphone users spend more time on mobile apps than on mobile sites.
Women (77%) prefer tablets for shopping as men (59%) prefer to purchases on their phones;

Click on the Infographic below to read all about it on BigCommerce:




Thursday, August 2, 2012

Numbers, Myths & Benchmark about mobile applications for hotels. Is it time for you to GO MO?



Customers search for hotel apps on Google!


Compared with travel apps, mobile applications for hotels are trendy on Google since early 2010.

Customers use Apps and surf on mobile!
And Mobiles are also used during the stay. A study of 500 travellers (52% from Western Europe, 16% Northern Europe, 13% Southern Europe, 17% Middle East) found that 86% now expect wifi connections to be made freely available in hotels. Courtesy of: Brocade 

Customers use and book on Mobile apps!
Mobile bookings are poised to increase exponentially.
$160 million in 2010
$2.6 billion (2.4% of total online bookings) in 2012
$8.0 billion (6,5% of total online travel bookings) by 2013
Courtesy of: Buuteeq 

Customers book on Mobile apps when traveling!
82% of Priceline users book on day of arrival.

Facts on Hotels Gone Mobile.
Largest profit margins come from mobile users: 70% of mobile bookings are more expensive same-day bookings
Mobile services have led to an 18% increase for in-room dining orders
Courtesy of: Buuteeq

Myths about mobile applications for hotels
Mobile Apps and mobile websites are the same thing?
Apps and mobile websites are two completely different things! 
You need to consider BOTH a mobile website and a mobile application on iPhone and Android app.
Why do you need an Android and an iPhone app? Well, Android and iPhone combined represent 79% of the market. says Rourke Hospitality Marketing

Mobile Apps are expensive?
Build an app for a nominal setup fee and an ongoing monthly subscription fee. If you are part of a collection of hotels this can help to reduce the cost even further by sharing the setup and monthly fees across the collection.” says Rourke Hospitality Marketing
Mobile Apps are NOT expensive!

What benefits do you get from Apps?
1 - Helps you stay in mind by entering the mobile screen of users
2 - Push notifications before, during and after the stay
3 - Give a good user experience during the stay
4 - Content managed with your website (CMS)
5 - Appear on app stores searches under your name + hotel or location

5 good reasons to which you can ad direct mobile bookings on online bookings.

Benchmarking 5 hotel’s mobile applications on iPhone
Focusing on 5 hotel apps on iPhone



++Creative and handy: Unlock experiences and stories at our hotels with our built-in QR code scanner.

It’s time you Go Mo… and read the complete story.




Feel free to contact me for feedback or helping out on your mobile strategy!

Wednesday, August 1, 2012

Bing-powered searches now make up about 30 percent of all web searches!



A comparison between the current title-holder Google and Microsoft's search engine.

What do we learn from this Infographic?

Currently Bing is used by 25,9% of web searches Vs 68,7% for Google, but coming up fast thanks to Powered-by Searches on other websites Like Yahoo! and MSN but also Facebook.ocial medias.

Read all about it below.

Can Bing Knock Out The Champ?
Courtesy of: Online Degrees

Thursday, July 26, 2012

A Guide to Search Engine Optimization (SEO) [INFOGRAPHIC] and The Non-SEO Guide to the Penguin Update

Back in 2010, living with and from Google’s SEO was something like sailing on a calm ocean. If you had the right boat, the right sails and good sailors you could just fear bad weather.

Although Google never revealed any secrets to have the perfect boat and sailor, SEO experiments helped SEO gurus find their way on the ocean.

The infographic below is qui relevant on best practices that are still important to follow today.

Then Panda and Penguin arrived!

Since 2007, I ran travel related websites that relied for 93% of its traffic coming from Google, pulling up to 18,000 daily unique visitors from France, UK, DE, ES, IN and CN. On the US Market we were hit on January 12th, 2011 for Panda. For the French market it was August 15th, 2011 and mid-October 2011 for Panda and June 18th for Penguin.

The Guide to Search Engine Optimization (SEO) [INFOGRAPHIC]

Guide to Search Engine Optimization (SEO) [INFOGRAPHIC]



“The Non-SEO Guide to The Penguin Update


There has been a lot of discussion around the search marketing industry over the past few weeks thanks to what many consider to be a pretty major update released by Google. There has been a lot of speculation that has followed with some good and not-so-good advice as a result.
With all of this information floating about it’s difficult for anyone without their ‘ear to the ground’ to get a concrete understanding of exactly what ‘Penguin’ is, and what the effects have been. I’ll put the speculation to one side for the moment and start with the facts:

What is it?

Google’s latest update aimed at rewarding high-quality sites in search results by targeting and demoting sites appearing ‘overly optimised’. Some sites that have used or are continuing to use outdated tactics (specifically tactics to get other websites to link to theirs for the purposes of improving rankings in search results) have been affected by this, however there are reports of websites that have never engaged in such tactics being affected by the update as well.

When did this happen?

Google released a blog post  stating that the update would roll out “in the next few days” back on 24th April- almost one month ago at time of writing. Most sites affected by this will have noticed changes around 24th onwards.

COMMENT: As reminder for personal experience on the US Market we were hit on January 12th, 2011 for Panda. For the French market it was August 15th, 2011 and mid-October 2011 for Panda and June 18th for Penguin as shown on screen shot below.

How to I tell if I was affected?

Sites affected by the update will probably notice a change in rankings and visits from organic search traffic (specifically visits from Google) around this time. If using Google Analytics you should be able to tell by navigating to ‘Traffic Sources’->’Sources’->’Search’->’Organic’, making sure you have a date range that spans a few weeks before and after this date. To be sure it’s best to limit the data you are viewing to Google only. Look for ‘Primary Dimenson’ and click ‘Source’ next to it to give you a list of organic search sources, and click on ‘google’:

Traffic between Jan 2011 and June 2012 on natural search - French Market


The example above shows a drop in visits from organic search (specifically from Google)- if you see a consistent increase in visits around this time it is likely that a competitor may have been affected and your site may have improved in rankings as a result.

OK it looks like my site has been affected by Penguin - What else do I need to know?

1- You’re not alone-
1000’s of sites have been affected by this update- some undeservingly so (to the point where Google has created a feedback form for sites that don’t believe should have been affected by the update)
2- Penguin is an algorithmic update- it isn’t personal.
Google has identified your site as being within this ‘category’ based on the data it has, not due to a human reviewing your site personally.

3- Reconsideration requests won’t help-
SearchEngineLand.com reported:
“Because this is an algorithmic change, Google has no plans to make manual exceptions. Webmasters cannot ask for reconsideration of their site, but we’re happy to hear feedback about the change on our webmaster forum.”
4- No one that has been affected by Penguin has recovered… yet-
There is a wealth of speculation and tips for recovering from the penguin update online, however no one can confirm what the best solution to recovering from this update is. Currently there has been no ‘refresh’ or ‘reevaluation’- sites that were affected are still in the same boat.

5- Penguin isn’t ‘real-time’-
Like the ‘Panda’ updates before, the Penguin update isn’t continually reevaluated in real-time, meaning any changes that are made now won’t have any impact until Google reevaluates their data at a later date.

How can I get my traffic and rankings back after Penguin?

The only certain answer at this stage is no-one can be 100% sure (as with pretty much anything within the SEO sphere), but the potential signs of redemption lie in evaluating the existing links to your website and the methods used to attract links from external websites.”

Source : DATADIAL A London Digital Web Agency | Web Design | Web Development | SEO | Social Media

Feel free to give any tips for SEO against Panda and Penguin in your comments.


Wednesday, July 25, 2012

Trust is human connections

 Trust is human connections #socialmedia
View the slides
BIG Ideas Transforming TheWorld Of Retail Right NowRohit BhargavaGlobal Strategy & Planning, OgilvyAuthor, LikeonomicsPresented at Shop.org Merchandising Summit – July 2012



Thursday, July 19, 2012

Infographie voyage - Vacances et Réseaux Sociaux - Recherches et bookings via mobile

Infographie : Découvrez comment les réseaux sociaux ont changé votre façon de voyager.

34% des recherches depuis mobile 2011 concernent le voyage. soit 7 fois plus qu'en 2010. 18% des compagnies aériennes vendent des billets via Mobile en 2011.